Privacy policy

Last updated: June 2025

SEO-Solved Oy (“SEO-Solved,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you interact with our website https://seo-solved.com (the “Site”) or purchase our services (the “Services”).

1. We only gather the details we need to create and deliver your SEO content efficiently:

Details you provide – name, company, email address, website URL, content preferences, invoicing information and any notes you enter in our intake forms.
Project files – draft blog posts, keyword research tables and revision comments shared through Google Docs or similar tools.
Usage data – non-personal technical logs such as IP address, browser type, pages visited and time-on-site, captured by our analytics software for security and performance tuning.
We do not collect sensitive categories of personal data (e.g., health, ethnicity, political opinions) and we never use tracking cookies for ad targeting.

 
2. Legal Bases for Processing
We process personal data only when at least one of the following applies:

Contract performance – to fulfil the Services you purchase.
Legitimate interests – improving the Site, preventing misuse, marketing our own Services (never a competitor’s).
Consent – where required (e.g., email marketing). You may withdraw consent at any time.

3. How We Use Your Information
Produce and deliver blog posts, SEO research, and promotional assets.
Email you project updates, invoices, and optional newsletters (opt-out anytime).
Improve and secure our Site and automations.
Comply with legal obligations (e.g., accounting rules).

4. Disclosure to Third Parties
We do not sell or rent your personal information. We share data only with vetted subprocessors essential to our workflow:

Tally – intake forms
Zapier – workflow automation
Google Workspace – document collaboration and storage
Each subprocessor is bound by GDPR-compliant terms or equivalent safeguards.

5. International Transfers
If we transfer your data outside the European Economic Area, we rely on an adequacy decision or Standard Contractual Clauses approved by the European Commission.

6. Data Retention
Project files and intake data are stored for 12 months after final delivery to facilitate revisions and maintain an internal portfolio. You may request erasure earlier (Article 17 GDPR).

7. Your Rights
Subject to local law, you have the right to:

Access, correct, or delete personal data
Restrict or object to processing
Data portability
Lodge a complaint with a supervisory authority
Email [email protected] to exercise any right.

8. Security
We implement administrative, technical, and physical controls (TLS encryption, MFA, least-privilege access) to guard your information.

9. Changes to This Policy
We may update this Policy from time to time. Material changes will be announced on the Site or via email 14 days before they take effect.

10. Contact
For privacy questions, write to Alec Fambro (Data Protection Officer) at [email protected]